Participant RightsVersion 1.0
Privacy Policy
How we collect, store, protect, and manage your personal information — and your rights to access and correct it.
- Last reviewed
- May 1, 2026
- Next review due
- May 1, 2027
Easy Read available
Read policyOur policies are the documented standards that govern how we operate. They are reviewed regularly, held to the NDIS Practice Standards, and available to every participant, family member, and support coordinator.
How we collect, store, protect, and manage your personal information — and your rights to access and correct it.
How we receive, investigate, and resolve complaints — and how we use them to improve our services.
How participant feedback enters our quality management system and drives documented improvements to our services.
Our commitment to ensuring every support worker holds a valid NDIS Worker Screening Check before working with participants.
How we assess, plan, deliver, and review your supports — including what you can expect from us at every stage.